Online and In-Store Sales Most of Canna Cabana’s sales take place in-store. The online store is the first key point of contact for most (new) customers, after which the customer completes the purchase online or in-store. Online sales account for approximately 15% of total retail sales, underscoring the importance of in-store visits. This poses a challenge in data analytics, as it is not easy to understand exactly how an (online) marketing channel contributes to in-store sales.
Local SEO and E-commerce SEO Although Canna Cabana has a comprehensive e-commerce platform, e-commerce SEO is not the most important part of its SEO strategy. Due to restrictions on shipping cannabis, customers—except in a few cities—must pick up their orders at a local store. Given the critical importance of local SEO, monitoring and improving visibility for search queries such as “cannabis store near me” across dozens of cities with many stores—as well as local e-commerce SEO—presents a significant challenge.
Legislation In recent years, the cannabis market has become more mature and has been regulated by various Canadian governments. It is mandatory to include an age verification system on the website, blur images for users under 18, and it is prohibited to provide information about the potential effects of cannabis. This imposes limitations on content optimization, as users are actively seeking such information. Furthermore, competing (foreign) platforms, for example, do display information about these effects.
The selection varies by store Users who visit the Canna Cabana platform must select a store. The product selection is displayed based on the selected store, but this selection varies by location. This is often problematic for crawlers, as they need to be able to access all pages on the website for proper indexing.
Advertising Restrictions Platforms and governments do not allow cannabis advertising—not even in Canada, where the cannabis market is regulated. As a result, there is a heavy reliance on the limited marketing channels available to drive growth. SEO is therefore a crucial and indispensable marketing channel that has been shown to drive sales.