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What’s going wrong in Google Analytics?

When a visitor to your online store makes a purchase and checks out online, he or she is often redirectedโ€”via iDeal or PayPal, for exampleโ€”to an external payment page.

Here, that new pair of shoes is then processed in a separate payment environment before your customer is redirected back to your online store, to the thank-you page. On this thank-you page, the source of the payment is reported to Google Analytics.

In some cases, this incorrectly refers to the intermediate payment page. Since all payments are processed through a payment provider or a bank, you are redirected to the thank-you page from the payment providerโ€™s or bankโ€™s URL.

As a result, Google Analytics thinks these URLs are a referring domain that drives conversions.

Referral Revenue in Google Analytics

How do I fix this?

In theory, you need to tell Google Analytics that these intermediate pages should not be included in the metrics and that the original order page is the actual source of the order.

This can be set up in a few simple steps. You can exclude payment providers and banks using referral exclusions as follows:

1. First, log in to Google Analytics

2. Click ” Administrator”

3. Navigate to the ” Property” column and select “Tracking Info”

4. Select ” List of Referral Exclusions” here

5. Add the incorrect source pages here, such as banking.ideal.ing.nl

Add Referral Exclusions in Google Analytics

It is important to exclude both Dutch banks and payment providers. The Dutch banks and payment providers are listed below. The steps above must be repeated for each URL.

List of Dutch Banks

abnamro.nl
asnbank.nl
betalen.rabobank.nl
ideal.bunq.com
ideal.ing.nl
ideal.knab.nl
ideal.regiobank.nl
ideal.triodos.nl
ideal.vanlanschot.com
snsbank.nl

List of Dutch payment providers

mollie.com
pay.mollie.nl
paypal.com
pay.multisafepay.com
secure.curopayments.net
pay.nl
payment-web.sips-atos.com
secure.ogone.com

List of Foreign Payment Providers

When doing business abroad, youโ€™ll also need to exclude foreign payment providers and banks. You can use the list below for this purpose.

3ds.bnpparibas.com
3dsecure.icicibank.com
3dsecure.icscards.nl
acs2.swedbank.se
acs4.3dsecure.no
bancontact.girogate.be
belgium-3dsecure-uvg.wlp-acs.com
belgium-3dsecure.wlp-acs.com
belgium-uvj-3dsecure.wlp-acs.com
belfius.be
bitpay.com
cap.attempts.securecode.com
cap.securecode.com
giropay.sparkasse-lev.de
kbc.be
live.adyen.com
mycardsecure.com
payment-web.sips-atos.com
secure.curopayments.net
secure5.arcot.com
securecode.com
securesuite.co.uk
securesuite.net
secureyou3d.ing.be
secure-shopping.commerzbank.de
secure-payment.bw-bank.de
sparkasse-lev.de
tsys.arcot.com
verifiedbyvisa.com
wlp-acs.com

By following the steps above and excluding the URLs listed above, conversions that occur within a 30-minute timeframe through your online store will be properly attributed to the source page of the order.

Good luck setting up your referral exclusions and measuring and optimizing your SEO campaigns!

Jarik Oosting

This article is written by Jarik Oosting

Jarik Oosting is one of the Netherlandsโ€™ best-known SEO and GEO specialists and is the founder of SmartRanking. With more than 15 years of experience, he has worked on over 150 SEO and GEO projects for Dutch and international companies. His expertise ranges from technical SEO and complex migrations to strategies and visibility in AI models.

In January 2025, Jarik introduced GEO (also called AEO) to the Netherlands. He wrote the Dutch book “GEO โ€“ Zichtbaar zijn in de antwoorden van AI” about AEO, is an author and editor at Frankwatching, and a contributor to Marketingfacts. As a speaker at events, he shares his knowledge about SEO, GEO, and the search landscape.

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